Privacy Policy

MySugarDaddy ("we", "us", or "our"), operated at my-sugar-daddy.org, is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your personal data when you use our platform and services.

By creating an account or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our platform.

1. Information We Collect

Information You Provide Directly

• Account registration: name, email address, date of birth, gender, password.
• Profile information: photos, biography, location, occupation, income range, relationship preferences, and lifestyle details you choose to share.
• Identity verification: government-issued ID documents submitted for our manual verification process.
• Communications: messages sent through our platform's internal messaging system, and correspondence with our support team.
• Payment information: billing name, address, and payment card details (processed securely by our payment provider; we do not store full card numbers).
• Forms & surveys: information submitted through contact forms, feedback forms, or questionnaires.

Information Collected Automatically

• Usage data: pages visited, features used, time spent on pages, click patterns, and search queries within the platform.
• Device & technical data: IP address, browser type, operating system, device identifiers, and screen resolution.
• Location data: approximate location derived from IP address; precise location only with your explicit consent.
• Log data: server logs including access times, error reports, and referring URLs.
• Cookies & similar technologies: see Section 4 for full details.

Information from Third Parties

• Social login providers (e.g. Google, Apple) if you choose to register via those services.
• Payment processors for transaction confirmation.
• Identity verification services for document checks.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and deliver our matchmaking services.
• Verify your identity and maintain a safe, authentic community.
• Facilitate connections and communications between members.
• Personalise your experience and improve match recommendations.
• Process payments and send billing-related communications.
• Send service notifications, security alerts, and support messages.
• Send marketing communications (where you have opted in).
• Analyse platform usage to improve features, performance, and safety.
• Comply with legal obligations and enforce our Terms of Service.
• Detect, prevent, and investigate fraud, abuse, and security incidents.

We rely on the following legal bases under the GDPR and applicable laws: contract performance (to deliver the services you signed up for), legitimate interests (platform security and improvement), consent (marketing emails, precise location), and legal obligation (regulatory compliance).

3. Sharing of Information

We do not sell your personal data. We share information only in the following circumstances:

• Other members: profile information you choose to make visible is shared with other members as part of the platform's core service.
• Service providers: trusted third-party vendors who assist with hosting, analytics, payment processing, email delivery, identity verification, and customer support — bound by strict data processing agreements.
• Legal requirements: when required by law, court order, or governmental authority, or to protect the rights, property, or safety of MySugarDaddy, our members, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
• With your consent: for any other purpose where you have given explicit consent.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the platform:

• Essential cookies: required for login sessions, security, and core functionality. Cannot be disabled.
• Preference cookies: remember your settings and personalisation choices.
• Analytics cookies: help us understand how the platform is used (e.g. page views, traffic sources). Data is aggregated and anonymised where possible.
• Marketing cookies: used to deliver relevant advertisements on third-party platforms. Activated only with your consent.

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling essential cookies may impair platform functionality.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required to:

• Comply with legal obligations (e.g. financial records for 7 years).
• Resolve disputes or enforce our agreements.
• Maintain safety records related to reported incidents.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data ("right to be forgotten").
• Restriction: request that we limit processing of your data in certain circumstances.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: withdraw any consent you have previously given at any time.
• Complaint: lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at privacy@my-sugar-daddy.org. We will respond within 30 days.

7. Data Security

We implement industry-standard technical and organisational measures to protect your personal data, including 256-bit TLS encryption in transit, AES-256 encryption at rest, strict access controls, regular security audits, and staff training on data protection. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

8. International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or rely on adequacy decisions.

9. Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected data from a minor, we will delete it immediately. If you believe a minor has created an account, please contact us at privacy@my-sugar-daddy.org.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above. For significant changes, we may also notify you by email or through an in-platform notification. Your continued use of the platform after changes become effective constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: privacy@my-sugar-daddy.org
• Website: Contact form
• Address: MySugarDaddy, Legal & Privacy Team, my-sugar-daddy.org